Ijrochi (Maktab) — «LETI EDU» aksiyadorlik jamiyati, ushbu Ofertani e’lon qiluvchi tashkilot.
Tinglovchi — Ofertani aksept qilgan jismoniy shaxs (voyaga yetmagan bo‘lsa — ota-onasi/vasiysi).
Xizmat — Maktabning onlayn platformasi orqali ko‘rsatiladigan masofaviy ta’lim xizmati (video darslar, testlar, uy vazifalari, o‘qituvchi qo‘llab-quvvatlashi).
Platforma — Maktabning veb-sayti va mobil ilovasi.
MMT — mikromoliya tashkiloti (Uzum Nasiya, Paylater, bank rassrochkasi va sh.k.).
2.1. Ijrochi Tinglovchiga tanlangan kurs bo‘yicha masofaviy ta’lim xizmatini ko‘rsatadi, Tinglovchi esa xizmatni qabul qiladi va haqini to‘laydi.
2.2. Xizmat mazmuni, muddati va narxi Platformada joylashtirilgan kurs tavsifida belgilanadi.
2.3. Ijrochi ta’lim jarayonini tashkil etishni kafolatlaydi, biroq Tinglovchining o‘zlashtirish darajasi, imtihon/test natijasi yoki ishga joylashishini KAFOLATLAMAYDI — natija Tinglovchining shaxsiy mehnatiga bog‘liq.
2.4. Xizmat ko‘rsatish formati:
3.1. To‘lovni amalga oshirish (jumladan MMT orqali nasiya rasmiylashtirish) — Ofertani to‘liq va so‘zsiz qabul qilish hisoblanadi va yozma shartnomaga tenglashtiriladi.
3.2. To‘lov amalga oshirilgandan so‘ng Tinglovchi Oferta shartlarini o‘qib chiqqan, tushungan va rozi bo‘lgan hisoblanadi. «Bilmasdim» degan e’tiroz qabul qilinmaydi.
4.1. Platforma narxlari. Kurs paketlarining amaldagi narxlari (1 oylik, 3 oylik, 6 oylik va boshqa paketlar) Platformada ko‘rsatiladi.
4.2. Standart tarif va paket chegirmasi. Xizmatning chegirmasiz standart tarifi — 1 (bir) o‘quv oyi uchun 300 000 (uch yuz ming) so‘m. Uzoq muddatli paketlarning (3 oylik, 6 oylik va h.k.) narxi standart tarifni oylar soniga ko‘paytirish yo‘li bilan olinadigan summadan past bo‘lib, PAKET CHEGIRMASI hisoblanadi. Paket chegirmasi Tinglovchi kursni to‘liq paket muddatiga sotib olishi va shu muddat davomida o‘qishi sharti bilan beriladi.
4.3. Individual narx. Ijrochining vakili (sotuv menejeri) Tinglovchiga tanlangan to‘lov usuli, aksiya yoki individual chegirma asosida Platformada ko‘rsatilgan narxdan farqli narx taklif qilishi mumkin. Tomonlar kelishgan yakuniy narx to‘lov hujjatida (chek, kvitansiya, MMT bilan tuzilgan shartnoma) qayd etiladi va ushbu Oferta bo‘yicha KURS NARXI hisoblanadi.
4.4. To‘lov usullari. To‘lov quyidagi usullardan biri orqali amalga oshirilishi mumkin va kurs narxi tanlangan usulga qarab farq qilishi mumkin:
4.5. MMT orqali to‘lov. Kurs qiymati Ijrochiga MMT tomonidan bir yo‘la to‘lanadi, Tinglovchi esa MMT oldida kredit majburiyatini oladi. Tinglovchi MMTga e’lon qilingan nasiya narxidan ortiq to‘lamaydi — MMT tomonidan qo‘shimcha foiz yoki ustama undirilmaydi. To‘lovni kechiktirganlik uchun jarimalar bundan mustasno bo‘lib, ular MMT bilan Tinglovchi o‘rtasidagi shartnoma bilan tartibga solinadi va Ijrochiga tegishli emas.
5.1. Xizmat quyidagi paytdan boshlangan hisoblanadi (qaysi biri oldin kelsa):
5.2. Bir o‘quv oyi — xizmat ko‘rsatish boshlangan sanadan keyingi oyning shu sanasigacha bo‘lgan vaqt. Boshlangan, lekin to‘liq bo‘lmagan o‘quv oyi to‘liq o‘quv oyi sifatida hisoblanadi.
6.1. Ijrochi majburiyatlari:
6.2. Ijrochining huquqlari:
6.3. Tinglovchi majburiyatlari:
6.4. Tinglovchining huquqlari:
7.1. Qaytarish asoslari. To‘lovni qaytarish faqat quyidagi asoslardan biri mavjud bo‘lganda va rasmiy hujjat bilan tasdiqlanganda ko‘rib chiqiladi:
7.2. To‘lov qaytarilmaydigan hollar:
7.1-banddagi asoslar bo‘lmasa, Tinglovchi istalgan vaqtda o‘qishni to‘xtatishi mumkin, biroq to‘langan mablag‘ qaytarilmaydi.
7.3. Ariza tartibi.
7.3.1. Asos yuzaga kelgan kundan 5 (besh) ish kuni ichida yozma ariza topshirilishi shart. Bu DA’VO MUDDATI — o‘tkazib yuborilsa, qaytarish huquqi yo‘qoladi.
7.3.2. Arizaga ilova qilinadi:
7.3.3. Ariza faqat rasmiy email yoki ofis manzili orqali qabul qilinadi:
Telegram, Instagram, telefon qo‘ng‘irog‘i, o‘qituvchi yoki administratorga aytilgan og‘zaki gap — ARIZA HISOBLANMAYDI.
7.3.4. Ariza 10 ish kuni ichida ko‘rib chiqiladi. Qo‘shimcha hujjat so‘ralsa, muddat qaytadan hisoblanadi.
7.4. Qaytariladigan summani hisoblash (naqd, karta, bank o‘tkazmasi orqali to‘langan bo‘lsa).
Ushbu band Tinglovchi to‘lovni naqd pul, plastik karta yoki bank o‘tkazmasi orqali bevosita Ijrochiga amalga oshirgan hollarga nisbatan qo‘llaniladi. MMT (nasiya) orqali to‘langan bo‘lsa — 7.5-band qo‘llaniladi.
Shartnoma muddatidan oldin bekor qilinganda 4.2 va 4.3-bandlarga muvofiq berilgan BARCHA CHEGIRMALAR (paket va individual) BEKOR QILINADI va hisob-kitob chegirmasiz standart tarif — 300 000 so‘m/oy bo‘yicha amalga oshiriladi:
Q = T − (O × 300 000)
Agar Q ≤ 0 bo‘lsa — mablag‘ qaytarilmaydi.
MISOL (kurs narxi 700 000 so‘m, muddati 3 oy):
| O‘qigan muddat | Xizmat qiymati | Qaytariladi |
|---|---|---|
| 1 oy | 300 000 so‘m | 400 000 so‘m |
| 2 oy | 600 000 so‘m | 100 000 so‘m |
| 3 oy | 900 000 so‘m | 0 so‘m |
7.5. MMT (nasiya) orqali to‘langan bo‘lsa — qat’iy ketma-ketlik:
TINGLOVCHI XIZMAT HAQINI TO‘LAMAGUNCHA: shartnoma bekor qilinmaydi, Ijrochi MMTga hech narsa qaytarmaydi, Tinglovchining MMT oldidagi majburiyatlari to‘liq kuchda qoladi.
MISOL (800 000 so‘m, 3 oyga nasiya, ~266 000 so‘m/oy):
| Holat | Tinglovchi Ijrochiga o‘tkazadi | Ijrochi MMTga qaytaradi | MMT Tinglovchiga qaytaradi |
|---|---|---|---|
| 1 oydan keyin | 300 000 so‘m | shartnoma bo‘yicha olingan summa | ~266 000 so‘m |
| 2 oydan keyin | 600 000 so‘m | shartnoma bo‘yicha olingan summa | ~532 000 so‘m |
| 3 oy (to‘liq) | qaytarish amalga oshirilmaydi | — | — |
MMTning qaytarish muddati MMT shartnomasi bilan tartibga solinadi. Ijrochi bunga javobgar emas.
7.6. Qaytarish muddati va usuli:
7.7. Qaytarishga muqobil (Ijrochi roziligi bilan):
Bu — Ijrochining HUQUQI, majburiyati emas.
8.1. Barcha o‘quv materiallari (video, matn, test, metodika) Ijrochining mutlaq mulki hisoblanadi.
8.2. Materiallarni nusxalash, yozib olish, tarqatish, sotish yoki uchinchi shaxsga berish qat’iyan taqiqlanadi.
8.3. Buzilganda: akkaunt bloklanadi, to‘lov qaytarilmaydi, yetkazilgan zarar qonunchilik asosida undiriladi.
9.1. Ijrochi quyidagi hollarda shartnomani bir tomonlama bekor qiladi — TO‘LOV QAYTARILMAYDI:
10.1. Ijrochi Tinglovchining o‘zlashtirish natijasi, imtihon balli yoki karyerasi uchun javobgar emas.
10.2. Ijrochi Tinglovchi tomonidagi internet, qurilma yoki dasturiy ta’minot nosozliklari uchun javobgar emas.
10.3. Ijrochining javobgarligi har qanday holatda Tinglovchi to‘lagan summa doirasi bilan cheklanadi.
Tabiiy ofat, urush, karantin, davlat organlari qarori, internet/elektr uzilishi kabi tomonlar irodasiga bog‘liq bo‘lmagan holatlarda javobgarlik yuzaga kelmaydi. Fors-major 60 kundan ortiq davom etsa, tomonlar shartnomani hisob-kitob qilib bekor qilishlari mumkin.
12.1. Tinglovchi Ofertani aksept qilish orqali shaxsiy ma’lumotlarini yig‘ish, saqlash va qayta ishlashga rozilik beradi («Shaxsiy ma’lumotlar to‘g‘risida»gi Qonunga muvofiq). Batafsil: Maxfiylik siyosati.
12.2. Ma’lumotlar xizmat ko‘rsatish, aloqa va axborot yuborish maqsadida ishlatiladi, uchinchi shaxslarga sotilmaydi.
13.1. Nizolar muzokara yo‘li bilan hal qilinadi. Yozma da’vo (pretenziya) 15 ish kuni ichida ko‘rib chiqiladi.
13.2. Kelishuv bo‘lmasa — O‘zbekiston Respublikasi qonunchiligiga muvofiq sud tartibida.
14.1. Oferta Platformada e’lon qilingan paytdan kuchga kiradi va noma’lum doiradagi shaxslarga qaratilgan.
14.2. Ijrochi Ofertaga o‘zgartirish kiritishga haqli; o‘zgarishlar Platformada e’lon qilingan paytdan kuchga kiradi. Amaldagi tinglovchilarga aksept paytidagi tahrir qo‘llaniladi.
14.3. Ofertaning biror bandi haqiqiy emas deb topilsa, qolgan bandlar kuchda qoladi.
14.4. Ofertada ko‘rsatilmagan holatlar O‘zbekiston Respublikasi qonunchiligi bilan tartibga solinadi.
Ushbu Oferta yozma shartnomaga teng kuchga ega va imzo talab qilmaydi. To‘lov amalga oshirilgan paytdan kuchga kiradi.
This is a courtesy translation. In case of any discrepancy, the Uzbek text prevails.
Provider (School) — “LETI EDU” joint-stock company, the organisation publishing this Offer.
Student — an individual who has accepted the Offer (if a minor — their parent or guardian).
Service — distance learning provided through the School’s online platform (video lessons, tests, homework, teacher support).
Platform — the School’s website and mobile application.
MFO — a microfinance organisation (Uzum Nasiya, Paylater, bank instalment plans, etc.).
2.1. The Provider delivers distance learning services for the selected course, and the Student accepts the service and pays for it.
2.2. The content, duration and price of the service are set out in the course description published on the Platform.
2.3. The Provider guarantees the organisation of the learning process but DOES NOT GUARANTEE the Student’s level of mastery, exam/test results or employment — the outcome depends on the Student’s own effort.
2.4. Service format:
3.1. Making a payment (including arranging an instalment plan through an MFO) constitutes full and unconditional acceptance of the Offer and is equivalent to a written agreement.
3.2. Once payment is made, the Student is deemed to have read, understood and agreed to the terms of the Offer. Claims of “I did not know” are not accepted.
4.1. Platform prices. Current prices of course packages (1-month, 3-month, 6-month and other packages) are shown on the Platform.
4.2. Standard rate and package discount. The standard undiscounted rate is UZS 300,000 (three hundred thousand) per 1 (one) study month. The price of longer packages (3 months, 6 months, etc.) is lower than the standard rate multiplied by the number of months and constitutes a PACKAGE DISCOUNT. The package discount is granted on condition that the Student buys the course for the full package period and studies throughout that period.
4.3. Individual price. A Provider’s representative (sales manager) may offer the Student a price different from the Platform price based on the payment method, a promotion or an individual discount. The final price agreed by the parties is recorded in the payment document (receipt, invoice, agreement with the MFO) and constitutes the COURSE PRICE under this Offer.
4.4. Payment methods. Payment may be made by one of the following methods, and the course price may differ depending on the method chosen:
4.5. Payment through an MFO. The MFO pays the course price to the Provider in one sum, and the Student assumes a credit obligation towards the MFO. The Student does not pay the MFO more than the announced instalment price — the MFO charges no additional interest or mark-up. Late-payment penalties are an exception; they are governed by the agreement between the MFO and the Student and do not concern the Provider.
5.1. The service is deemed to have started from whichever of the following occurs first:
5.2. One study month is the period from the start date of the service until the same date of the following month. A study month that has started but not been completed counts as a full study month.
6.1. The Provider shall:
6.2. The Provider may:
6.3. The Student shall:
6.4. The Student may:
7.1. Grounds for a refund. A refund is considered only if one of the following grounds exists and is confirmed by an official document:
7.2. Cases where no refund is made:
If none of the grounds in clause 7.1 applies, the Student may stop studying at any time, but the amount paid is not refunded.
7.3. Application procedure.
7.3.1. A written application must be submitted within 5 (five) working days of the day the grounds arose. This is the CLAIM PERIOD — if it is missed, the right to a refund is lost.
7.3.2. The application must be accompanied by:
7.3.3. Applications are accepted only via the official email or office address:
Messages via Telegram or Instagram, phone calls, or verbal statements to a teacher or administrator DO NOT CONSTITUTE AN APPLICATION.
7.3.4. The application is reviewed within 10 working days. If additional documents are requested, the period starts again.
7.4. Calculating the refund amount (payment in cash, by card or bank transfer).
This clause applies where the Student paid the Provider directly in cash, by bank card or by bank transfer. If payment was made through an MFO (instalments), clause 7.5 applies.
On early termination of the agreement, ALL DISCOUNTS granted under clauses 4.2 and 4.3 (package and individual) ARE CANCELLED and the calculation is made at the standard undiscounted rate of UZS 300,000 per month:
R = P − (M × 300,000)
If R ≤ 0, no refund is made.
EXAMPLE (course price UZS 700,000, duration 3 months):
| Period studied | Cost of service | Refund |
|---|---|---|
| 1 month | UZS 300,000 | UZS 400,000 |
| 2 months | UZS 600,000 | UZS 100,000 |
| 3 months | UZS 900,000 | UZS 0 |
7.5. If paid through an MFO (instalments) — strict sequence:
UNTIL THE STUDENT PAYS FOR THE SERVICE: the agreement is not terminated, the Provider returns nothing to the MFO, and the Student’s obligations to the MFO remain in full force.
EXAMPLE (UZS 800,000, 3-month instalment plan, ~UZS 266,000 per month):
| Situation | Student transfers to Provider | Provider returns to MFO | MFO returns to Student |
|---|---|---|---|
| After 1 month | UZS 300,000 | amount received under the agreement | ~UZS 266,000 |
| After 2 months | UZS 600,000 | amount received under the agreement | ~UZS 532,000 |
| 3 months (full) | no refund is made | — | — |
The MFO’s refund period is governed by the MFO agreement. The Provider is not responsible for it.
7.6. Refund period and method:
7.7. Alternatives to a refund (with the Provider’s consent):
This is the Provider’s RIGHT, not its obligation.
8.1. All learning materials (video, text, tests, methodology) are the exclusive property of the Provider.
8.2. Copying, recording, distributing, selling or passing materials to third parties is strictly prohibited.
8.3. In case of breach: the account is blocked, no refund is made, and damages are recovered in accordance with the law.
9.1. The Provider unilaterally terminates the agreement in the following cases — NO REFUND IS MADE:
10.1. The Provider is not liable for the Student’s learning results, exam scores or career.
10.2. The Provider is not liable for internet, device or software faults on the Student’s side.
10.3. In any case, the Provider’s liability is limited to the amount paid by the Student.
No liability arises in circumstances beyond the parties’ control, such as natural disasters, war, quarantine, decisions of state authorities, or internet/power outages. If force majeure lasts more than 60 days, the parties may terminate the agreement after settling accounts.
12.1. By accepting the Offer, the Student consents to the collection, storage and processing of their personal data (in accordance with the Law “On Personal Data”). Details: Privacy Policy.
12.2. The data is used to provide the service, for communication and for sending information, and is not sold to third parties.
13.1. Disputes are resolved through negotiation. A written claim is reviewed within 15 working days.
13.2. Failing agreement — in court in accordance with the legislation of the Republic of Uzbekistan.
14.1. The Offer enters into force when published on the Platform and is addressed to an indefinite circle of persons.
14.2. The Provider may amend the Offer; amendments take effect when published on the Platform. Existing students are governed by the version in force at the time of their acceptance.
14.3. If any clause of the Offer is found invalid, the remaining clauses remain in force.
14.4. Matters not covered by the Offer are governed by the legislation of the Republic of Uzbekistan.
This Offer has the same force as a written agreement and does not require a signature. It enters into force at the moment of payment.